Lean Thinking and Practice public course

Lean is a way of thinking about creating needed value with fewer resources and less waste. Lean is a practice consisting of continuous experimentation to achieve perfect value with zero waste. Lean thinking and practice occur together.

Lean thinking always starts with the customer. What does the customer value? What problem does the customer need to solve?

Lean practice begins with the work, the actions that directly and indirectly create value for the customer, and the people doing that work. Through ongoing experimentation, workers and managers learn by innovating in their work for increasingly better quality and flow, less time and effort, and lower cost. An organization characterized by lean practice is highly adaptive to its ever-changing environment.